Payment and billing

Accepted payments

We accept the payment methods listed below.

The Products and the delivery costs must be paid before the delivery of the Products.

Blue card

American express, Carte Bleue, Carte Electron, Master Card, Visa). Payment by credit card allows immediate order validation.


Payments are made on the secure servers of our banking partner. This implies that no banking information concerning you, transits via the site

Bank check

We only accept checks from French banks.

You can pay for your purchases in 1, 2 or 3 times.

For payment in 2 and 3 checks, these are cashed by period of 30 (thirty) days and the last check on dispatch.

Checks should be sent to WEBSOFA FRANCE 3 impasse Palayre, 31100 Toulouse, France.

The order is validated upon receipt of checks.

Bank transfer

You must make a transfer from your bank account to our company account. You will receive the banking information (Iban, Swift) in the confirmation email of your order.

The validation of the order will be done upon receipt of funds on our bank account.

Please note: WEBSOFA FRANCE does not call its customers to request their bank details or other confidential access codes.

We decline any responsibility if a Customer wrongly communicates his banking references to a third party.

Failure to pay: WEBSOFA FRANCE reserves the right to refuse to make a delivery or to honor the order of a Customer who has not paid, in part or in full, a previous order.

VAT, Billing

If you are purchasing on behalf of a business with a VAT number, you can enter this number when you create your account, and it will appear on the invoice.

Purchases made on are subject to the VAT rate in force in France, i.e. 20%.

Intra-community purchases are made at the same rate.

VAT refund

Products intended for export (outside the EU) only can benefit from a VAT refund.

For this, the following conditions must be met:

  1. Be a permanent resident of a country outside the European Union and have, at the time of purchase, a valid passport and proof of address.
  2. French customers temporarily residing abroad cannot receive a refund on exported goods.
  3. French customers who can demonstrate permanent residence abroad and who wish to export their order outside the EU or in a VAT-free zone must obtain a pre-signed PABLO form before leaving the European Union.

Sales to non-EU countries and French overseas departments and territories

Customers residing in Monaco, Andorra or in other countries whose VAT rate differs from that of France, will be applied the VAT rate in force in mainland France.

For reasons of transport cost, products intended for shipments to Guadeloupe, Reunion, Martinique or any other distant French territory and where French VAT rates do not apply, will be deposited with a forwarder of your choice on French territory.