Privacy Policy | My Club Chair ## Mon Fauteuil Club

I. PRIVACY POLICY

1. Privacy at My Club Chair

The website www.myclubchair.com is owned and operated by 2AL, located at 22 avenue de Pradié – 31120 Portet-sur-Garonne – France, registered with the Trade and Companies Register of Toulouse under number 512 223 967 (hereinafter referred to as “We,” “Our Site,” or “the Site”).

Mon Fauteuil Club is committed to protecting and respecting your privacy in accordance with applicable European and French data protection laws, including the EU General Data Protection Regulation (GDPR) and the French Data Protection Act.

This Privacy Policy explains how we collect, use, store, and protect your personal data, and informs you of your rights regarding that data.

If you have any questions about this policy or how we handle your data, you can contact our Data Protection Officer (DPO) via our contact form.

We also use cookies to enhance your browsing experience on our Site. You can find more information in our Cookie Policy.

2. Personal Data We Collect

2.1. Data You Provide to Us

We collect personal information when you:

create an account or place an order;
fill out a contact form;
post a product review;
subscribe to our newsletter.

The information collected may include:

Contact details: name, address, email address, and phone number;
Payment and billing information: amount, date, and payment method (payment card details are securely processed by our payment providers and never stored by us);
Purchase history and preferences: products ordered, reviews, display or communication preferences;
Account information: username, encrypted password, profile photo if applicable;
Third-party login information (e.g. Facebook Connect).

2.2. Data Collected Automatically

When you browse our Site, we automatically collect certain technical information, such as:

your IP address;
device type;
operating system, browser, and language;
pages visited, time spent on the Site, and items added to your cart.

This data is collected for statistical purposes and to improve the user experience.

2.3. Data from Third Parties

We may receive information about you from third-party platforms (e.g. Facebook, Google, Instagram) when you interact with our ads or use their login features. We only receive the information you have chosen to share with these platforms.

3. Purpose of Data Processing

We use your personal data for the following purposes:

to process and deliver your orders;
to provide customer service and after-sales support;
to personalize your shopping experience;
to inform you about offers, new products, or news (with your consent);
to improve our products and services;
to comply with our legal and accounting obligations.

We never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

Contract performance (order processing, delivery, customer service);
Consent (newsletter subscription, cookies, marketing communications);
Legitimate interest (site improvement, fraud prevention);
Legal obligation (accounting, data retention requirements).

5. Data Retention Period

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected:

Orders and invoices: 10 years (legal requirement);
Customer account: until the account is deleted;
Newsletter: until you unsubscribe;
Cookies and browsing data: up to 13 months.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Access to your information is restricted to authorized personnel and service providers (hosting, payment, shipping), all of whom are bound by confidentiality obligations and data protection commitments.

7. Data Sharing with Third Parties

We may share your data with trusted third-party service providers strictly for operational purposes, including:

payment processors (e.g. Stripe, PayPal);
delivery and logistics partners;
website hosting services;
analytics tools (e.g. Google Analytics).

These partners process your data only under our instructions and in full compliance with the GDPR.

8. Data Transfers Outside the European Union

Some of our service providers may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses or other recognized legal mechanisms.

9. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access – to obtain a copy of your data;
Right to rectification – to correct inaccurate or incomplete data;
Right to erasure – to request deletion of your data;
Right to restrict processing;
Right to data portability;
Right to object – particularly to marketing communications;
Right to withdraw consent at any time.

To exercise your rights, please contact us via our contact form or by mail at:
SAS 2AL – 22 avenue de Pradié – 31120 Portet-sur-Garonne – France.

You may also file a complaint with the CNIL (www.cnil.fr), the French data protection authority.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or organizational requirements.
The latest version is always available on this page. We encourage you to review it regularly.

Privacy Policy | My Club Chair