Delivery | My Club chair

I. Deliveries

To the European Union

We ship your order directly from our workshop to the delivery address of your choice, anywhere within the European Union.
For deliveries outside the EU, please send us a request via our contact form.

To the United States

We ship to the following major airports:
Atlanta (ATL), New York JFK (JFK), New York Newark (EWR), Los Angeles (LAX) and Miami (MIA).

Delivery time is approximately 72 hours (air freight).
Final home delivery from the airport must be arranged by the customer.

Production Time

All our pieces are made to order and crafted individually for each client.
Our average production time is 7 to 8 weeks during most of the year.

Please note that during busy periods (Christmas holidays, summer season), production times may be longer.
We kindly ask for your understanding and patience.

➡️ Tip: If you have a specific deadline (gift, event, move-in date), please let us know through our contact form when placing your order.

Three Types of Delivery

1. Warehouse Pickup

You may collect your order yourself from our Toulouse warehouse by appointment only.

2. Standard Delivery (within 4 days)

Our standard delivery option is fast and efficient, but does not include installation.

• Delivery takes place at the truck’s drop-off point, without a fixed time slot.

• You are responsible for carrying your furniture inside your home.

• The driver does not assist with handling and does not remove packaging.

Excluding Corsica and the islands (Ré, Oléron, d’Yeu).

3. Premium Delivery (within 15 days)

(Available in mainland France only)

Our Premium Delivery offers a fully personalized service.
Two professional movers will deliver your furniture to the room of your choice.

• A delivery appointment is scheduled by phone, followed by a confirmation SMS with the exact time slot.

• The team will unpack, install, and remove all packaging materials.

• Delivery is included up to the 3rd floor.
  Beyond that, if the elevator is not suitable, an extra charge of €50 per floor applies.

If access to your home is difficult (narrow staircase, small elevator, limited space), please inform the carrier in advance.
Should delivery prove impossible due to restricted access not previously indicated, the order will be canceled and transport costs will remain at the client’s expense.

If special equipment (lift, crane, etc.) is required, it must be arranged by the client and coordinated with the carrier when scheduling the delivery.

Estimated Delivery Times

Delivery times depend on the selected method (4 to 15 days) and may vary during busy periods such as school holidays, Christmas, or due to weather conditions (snow, ice, etc.).

Delivery Costs

The exact delivery cost is calculated in your cart after entering the delivery address.

Removal of Your Old Sofa

We can take back your old sofa only with the Premium Delivery service.
Please indicate this request via our contact form.

Upon Receipt of Your Order

It is essential that you check the condition of the packaging and the furniture before signing the delivery note.
The driver must wait until you have inspected the item before leaving.

In case of damage, please write clear and detailed notes on the delivery slip (e.g., “scratch on left armrest,” “foot chipped,” etc.).
Generic phrases such as “subject to unpacking” or “packaging in good condition” are not valid.

➡️ If the driver refuses to let you open the package, do not accept the delivery and contact us immediately.

Any claims must be submitted via our contact form within 48 hours (excluding public holidays) after receipt of the goods, and confirmed by registered letter sent to:
MY CLUB CHAIR – 22 avenue Pradié – 31120 Portet-sur-Garonne – France.

If no detailed claim is made according to these conditions, delivery will be considered accepted and compliant.

About Basane Leather

Our club chairs and sofas are crafted in basane leather, a natural, full-grain sheepskin leather that is neither corrected nor coated.
Its natural markings — scars, insect bites, grain folds, or shade variations — are not defects, but rather signs of authenticity and proof of natural origin.

Each piece undergoes a quality inspection before packaging.
No damaged product is ever shipped by Mon Fauteuil Club.
By confirming the order, the client acknowledges these characteristics and cannot refuse delivery for such reasons.

Access and Delivery Conditions

Delivery trucks must remain on public roads (paved and properly sized).
They do not enter private or unpaved driveways.

If the customer is absent at the time of delivery, drivers will not leave the package with neighbors or at another address, unless a written request has been made beforehand.

✅ Summary

• Handcrafted to order: 7–8 weeks production

• Standard (4 days) or Premium (15 days) delivery

• Shipping within the EU and to major US airports

• Inspection required upon receipt

• Basane leather = authentic, natural leather with unique markings